Terms and Conditions

Last Updated: [2/26/2025]

1. Introduction

Welcome to Tykon.io. These Terms and Conditions govern your use of our services, website, and AI chatbot solutions. By accessing or using our services, you agree to comply with these terms.

2. Services Provided

Tykon.io provides AI-powered chatbot solutions, automation tools, and consulting services to businesses. We reserve the right to update or modify our services at any time.

3. Payments & Late Fees

All payments must be made in full according to the agreed-upon pricing and billing schedule.
If a payment does not go through on the due date, a $50 late fee will be applied to your account.
We reserve the right to pause or terminate services if payments remain unpaid beyond 14 days.
No Refund Policy: All payments made to Tykon.io are non-refundable. In the event of a contract termination, no partial refunds will be issued for unused services.
All payments must be made in full according to the agreed-upon pricing and billing schedule.
If a payment does not go through on the due date, a $50 late fee will be applied to your account.
We reserve the right to pause or terminate services if payments remain unpaid beyond 14 days.

4. Contract Termination

Customers may end their contract at any time for any reason by providing written notice.
Termination does not relieve the customer of any outstanding balances owed at the time of cancellation.

5. Intellectual Property

Tykon.io retains all intellectual property rights in the software, chatbots, and automation systems developed by our team.
Clients are granted a non-exclusive, revocable license to use our AI services during the contract period.

6. Limitation of Liability

Tykon.io is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
We do not guarantee specific business outcomes or lead conversions from our AI chatbots.
Service Availability: We strive for 99.9% uptime; however, Tykon.io is not responsible for any disruptions due to maintenance, third-party providers, or force majeure events.
Legal Disclaimer: Our AI chatbots do not provide legal advice and are for informational purposes only. Any legal-related AI interactions should be reviewed by a licensed attorney before action is taken. Tykon.io is not responsible for decisions made based on chatbot-generated responses.
Medical Disclaimer: Tykon.io chatbots are not a substitute for professional medical advice, diagnosis, or treatment. Our AI does not store, analyze, or process personal health information under HIPAA compliance. Patients should consult a licensed medical professional for health-related concerns.
Tykon.io is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
We do not guarantee specific business outcomes or lead conversions from our AI chatbots.
Service Availability: We strive for 99.9% uptime; however, Tykon.io is not responsible for any disruptions due to maintenance, third-party providers, or force majeure events.
Tykon.io is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
We do not guarantee specific business outcomes or lead conversions from our AI chatbots.

7. Privacy, Confidentiality & Data Use

Our services comply with our Privacy Policy regarding data collection, usage, and storage.
By using our services, you consent to our use of AI to analyze and process your business interactions.
Client Responsibilities: Clients must ensure proper API access for CRM integration. Tykon.io is not responsible for data errors caused by misconfigured third-party systems.
Confidentiality Agreement: All AI logic, chatbot scripts, and backend workflows provided by Tykon.io remain confidential and cannot be shared, resold, or reverse-engineered.
Legal & Medical Data Compliance: Tykon.io does not store or process sensitive legal case details or protected health information (PHI). Businesses handling such data must ensure compliance with their respective industry regulations, including HIPAA and attorney-client privilege protections.
Our services comply with our Privacy Policy regarding data collection, usage, and storage.
By using our services, you consent to our use of AI to analyze and process your business interactions.
Client Responsibilities: Clients must ensure proper API access for CRM integration. Tykon.io is not responsible for data errors caused by misconfigured third-party systems.
Confidentiality Agreement: All AI logic, chatbot scripts, and backend workflows provided by Tykon.io remain confidential and cannot be shared, resold, or reverse-engineered.
Our services comply with our Privacy Policy regarding data collection, usage, and storage.
By using our services, you consent to our use of AI to analyze and process your business interactions.

8. Service Modifications, Renewals & Client Responsibilities

We may update or modify our services to improve performance, security, or compliance.
Continued use of our services after modifications constitutes acceptance of the updated terms.
Automatic Renewal: Unless canceled in writing, all subscriptions renew automatically at the end of each billing cycle.
Indemnification Clause: Clients agree to indemnify and hold Tykon.io harmless from any claims, damages, or liabilities arising from their use of our AI services.
Non-Disparagement Clause: Clients agree not to publicly disparage Tykon.io, its services, or employees. Any disputes should be addressed directly via our support team.
We may update or modify our services to improve performance, security, or compliance.
Continued use of our services after modifications constitutes acceptance of the updated terms.

9. Termination & Governing Law

Client Termination: Clients may end their contract at any time for any reason by providing written notice.
Termination does not relieve the client of any outstanding balances owed at the time of cancellation.
Tykon.io Termination Rights: Tykon.io reserves the right to terminate any client’s contract for policy violations, non-payment, or misuse of AI services.
Trial & Beta Testing: Beta testers acknowledge that AI chatbot functionality may be subject to adjustments, and service is provided "as-is" during the trial period.
These Terms and Conditions are governed by the laws of the State of Texas. Any disputes shall be resolved in Texas courts.

These Terms and Conditions are governed by the laws of the State of Texas. Any disputes shall be resolved in Texas courts.

10. Contact Information

For any questions regarding these Terms and Conditions, contact us at: Tykon.io
Email: [Insert Email]
Address: [Insert Business Address